Transmotec
May 25 - 27, 2010
West Springfield, MA
USA
 
Contact us:
 

FAQ

Warranty:
We have a standard 12 month warranty for defects of manufacturing.
Delivery time:
If you do not recieve your goods within the stated delivery time, you can contact our logistics department, all the neccessary information is on our contact page (Be sure to have your order number before contacting to get the best possible assistance).
Quick FAQ:
Quotation: Use our online shop, you can calcute shipping cost on the checkout page.

Terms of sales and delivery
 


  • What is the delivery time for your products?
Items in stock will ship day after date of order and will be sent by either Priority Postal, Air Parcel Post or Door to door. Non stock items are built to order and will ship in 4-6 weeks after date of order.
  • How can I calculate the cost for delivery postage?
Please use our online shop by adding your items to the shopping cart and proceed to the "Checkout" page, where you select your country to calculate delivery cost. You will also find the total weight of the package.
  • Does your company have local distributors, agents or sales representatives?
We have worldwide distributors, agents and sales reps listed on our contact pages. In case you do not find a contact in your area or country please send your inquiry to our head office in North America, Europe or Worldwide directly.
  • How can I get additional product data and price information?
From our website we have PDF data sheets and price lists for all our products. Please find your products of interest and click on the respective links for additional data and prices.
Proceed to Products and prices.
  • What is small order fee?
For orders below $200 we add $30 in small order fee. You can usually avoid small order fee by increasing your quantity by 1 or more pcs.
  • Which are your general terms of sales and delivery?
You will always find links to our terms of sales and terms of delivery on the bottom of each page.
  • Does your company also offer consultancy engineering and custom design?
We offer special service as technical support, consultation and design etc. The cost is USD 100 per hour or as agreed. Contact us for more information.